Returns

Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging.


Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.


Shipping costs are the responsibility of the customer and are nonrefundable.


Please submit your return request to: info.thatecostore@gmail.com


We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracking service to return the product as all transportation risk is borne by the sender.


Please include your order number and product details in the email.


Thank you,

Eco Store Team